Supported by The St Edmunds Trust

Theatre Royal Bury St Edmunds is pleased to provide details of accessibility provisions for audiences.

If you are unfamiliar with the building we will be happy to answer any questions you may have, and you are welcome to visit us ahead of your attendance for a performance, to familiarise yourself in advance. For any further information or requests please call the Box Office on 01284 769505.

For anyone not able to attend the theatre on their own we offer a complementary companion ticket.

Printed copies of the information on this page are available from the Box Office, if you would like us to post you one, please click here.


Theatre Royal Bury St Edmunds is Disability Confident Committed


Wheelchair Access

Spaces for wheelchair users are available in Dress Circle Boxes F, H, K and M subject to availability.

We ask you to book in person or over the phone to ensure we can fully accommodate your visit.

There is step free access from the street to the Box Office, Greene Room Bar and toilets including an accessible toilet.

Please note following areas of the auditorium are only accessible via stairs:

The Pit – 25 steps
Upper Circle – 14 steps
Gallery – 29 steps

Induction Loop 

Available in every seat with your hearing aid turned to the T position.

Guide Dogs

Guide Dogs are welcome in selected Dress Circle Boxes or can be left with a member of staff. Water is available.

Large Print Brochures

Spring 2019 Large Print

Accessible Performances

Captioned Performances

Similar to subtitles in films, captioning converts the spoken word and sound effects in a performance into text which appears on a screen on stage as it is happening.

Further captioned performances will be announced with the spring season.

Audio Described Performances

Suitable for those who are blind or visually impaired, audio description gives you live commentary on the action happening on stage through a pair of headphones.

Further audio described performances will be announced with the spring season.

Touch Tours 

Touch Tours offer a guided chance to explore the set through touch and feel, available before Audio Described performances by request. Please contact Box Office for more information.

Further touch tours will be announced with the spring season.

British Sign Language performances 

Spoken English is translated into British Sign Language by an on stage interpreter.

Peter Pan: Wed 11 Dec 2019, 7pm

Relaxed Performances

These performances are adjusted to allow a more relaxed, informal audience experience.

Changes will be made to the sound and lighting to soften their impact and eliminate surprise. These performances are not bookable online, please call the Box Office on 01284 769505.

Peter Pan: Thu 9 Jan 2020, 7pm

Peter Pan: Fri 10 Jan 2020, 10.30am