Exchanging & Returning Tickets
If it’s more than 7 days before the performance we will credit your theatre account, minus an admin charge of £1.75 per ticket to use against another performance.
Less than a week before the performance we can try and resell your tickets for you, if we are successful we will credit your theatre account minus an admin charge of £1.75 per ticket to use against another performance.
Theatre Credit must be used within 2 years.
We’re always happy to make temporary reservations for you; we hold tickets for up to 7 days but we can often be more flexible.
We do not charge booking or credit card fees.
We regret to inform that we are unable to look after bags or luggage during performances due to having no secure cloakroom. Therefore for security reasons, we ask patrons to avoid bringing bulky items with them.
4+ shows save 10%
6+ shows save 15%
8+ shows save 25%
Valid on all shows excluding Children’s Shows, Fundraising and Community Events & Panto.
Season Saver discount can only be used on seats in Price Bands A & B and cannot be used in conjunction with other discounts except the Friends Saver.
Tickets must be booked in the same transaction.
Friends save an additional 5% on tickets, valid on all shows excluding Children’s Shows, Fundraising and Community Events & Panto. – Want to know more about the benefits of being a Friend? Find out how to become a Friend here
Under 21 Saver
Tickets £10.50 for all shows excluding Fundraising and Community Events & Panto.
Groups & School Saver
Groups of 8+ receive £1 off full price tickets in Bands A, B & C. School groups £10.50 per ticket and buy 10 get 11th free.
Panto groups of 10+ receive £1 off and groups of 25+ receive £1.50 off full price tickets in Band A, B & C. Panto schools £10.75 per ticket.
For more info contact our Schools and Groups booking line on 01284 829947 or email email@example.com
For Group Tours email firstname.lastname@example.org or call 01284 829957.
Choosing Your Seats at the Theatre Royal
Our auditorium is almost 200 years old and has a very unique layout with an historic horse-shoe shaped Georgian lay out.
Some seats offer a restricted view for certain performances, and we try to reflect this in our pricing. All price bands marked RV are restricted view seating.
Spaces for wheelchair users are available in Dress Circle Boxes F,H,K and M subject to availability. We ask you to book in person or over the phone to ensure we can fully accommodate your visit.
If you’re still unsure call our Box Office team on 01284 769505, or email email@example.com